Although this is a common ailment of computers, it is often a
difficult or expensive fix. Hard decisions often have to be made
between recovery or reload of a computer system. It is the
policy of our company to fight to remove a virus for one hour,
if the virus cannot be removed then the MD will request of the
customer to reload the system. It has been the experience of
the computer doctor that systems seriously infected with
viruses often require a reload even if the virus is removed
because of the damage caused by the initial virus infection.
We also offer data recovery in cases of reload if the systems
are still reachable but will not be responcible for reinfection of
the system if the virus is riding on a recovered file. It is the
strong advice of the computer doctor to have a backup of the
system, and Antivirus software on the system before infection.
Although even this will not guarantee that you will not be
affected, it will improve the chances of recovery and
protection.
Standard fees for virus removal $150.00 This includes
Antivirus software, virus removal or reload if nessesary. The
customer needs to find the Operating system software running
the machine and any drivers if available.
Requirements for reload of O/S
Original O/S CD’s
Driver CD disks if possible
Backups of the data is extra depending on size and difficulty of
recovery
difficult or expensive fix. Hard decisions often have to be made
between recovery or reload of a computer system. It is the
policy of our company to fight to remove a virus for one hour,
if the virus cannot be removed then the MD will request of the
customer to reload the system. It has been the experience of
the computer doctor that systems seriously infected with
viruses often require a reload even if the virus is removed
because of the damage caused by the initial virus infection.
We also offer data recovery in cases of reload if the systems
are still reachable but will not be responcible for reinfection of
the system if the virus is riding on a recovered file. It is the
strong advice of the computer doctor to have a backup of the
system, and Antivirus software on the system before infection.
Although even this will not guarantee that you will not be
affected, it will improve the chances of recovery and
protection.
Standard fees for virus removal $150.00 This includes
Antivirus software, virus removal or reload if nessesary. The
customer needs to find the Operating system software running
the machine and any drivers if available.
Requirements for reload of O/S
Original O/S CD’s
Driver CD disks if possible
Backups of the data is extra depending on size and difficulty of
recovery
| Contact us: 978-827-6570 service@mdofthepc.com |
MD of the PC
Antivirus Service Page
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Customer Quotes:
| Crocker Technical Papers Inc.- "Maintenance and support and uptime has been exceptional. His talents to see solutions to potential problems make the entire process work extremely well" Donald Brutvan, VP |