Although this is a common ailment of computers, it is often a
difficult or expensive fix. Hard decisions often have to be made
between recovery or reload of a computer system. It is the policy
of our company to fight to remove a virus for one hour, if the
virus cannot be removed then the MD will request of the customer
to reload the system. It has been the experience of the computer
doctor that systems seriously infected with viruses often require a
reload even if the virus is removed because of the damage caused
by the initial virus infection.
We also offer data recovery in cases of reload if the systems are
still reachable but will not be responcible for reinfection of the
system if the virus is riding on a recovered file. It is the strong
advice of the computer doctor to have a backup of the system, and
Antivirus software on the system before infection. Although even
this will not guarantee that you will not be affected, it will improve
the chances of recovery and protection.
Standard fees for virus removal $150.00 This includes Antivirus
software, virus removal or reload if nessesary. The customer
needs to find the Operating system software running the machine
and any drivers if available.
Requirements for reload of O/S
Original O/S CD’s
Driver CD disks if possible
Backups of the data is extra depending on size and difficulty of
recovery
difficult or expensive fix. Hard decisions often have to be made
between recovery or reload of a computer system. It is the policy
of our company to fight to remove a virus for one hour, if the
virus cannot be removed then the MD will request of the customer
to reload the system. It has been the experience of the computer
doctor that systems seriously infected with viruses often require a
reload even if the virus is removed because of the damage caused
by the initial virus infection.
We also offer data recovery in cases of reload if the systems are
still reachable but will not be responcible for reinfection of the
system if the virus is riding on a recovered file. It is the strong
advice of the computer doctor to have a backup of the system, and
Antivirus software on the system before infection. Although even
this will not guarantee that you will not be affected, it will improve
the chances of recovery and protection.
Standard fees for virus removal $150.00 This includes Antivirus
software, virus removal or reload if nessesary. The customer
needs to find the Operating system software running the machine
and any drivers if available.
Requirements for reload of O/S
Original O/S CD’s
Driver CD disks if possible
Backups of the data is extra depending on size and difficulty of
recovery
| Contact us: 978-827-6570 service@mdofthepc.com |
MD of the PC
Antivirus Service Page
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Customer Quotes:
| Crocker Technical Papers Inc.- "Maintenance and support and uptime has been exceptional. His talents to see solutions to potential problems make the entire process work extremely well" Donald Brutvan, VP |